Booking Conditions
1)   The property of is offered for holiday rental subject to confirmation by Micana Ltd ("the Agent") to the renter ("the client").

2)    The agent (or local Agency) offers the property as described in the property details, ("the property") for holiday rental, subject to written confirmation, to the renter ("The Client"). The letting contract is between The Client and The agent.

3)    The description of The Property is given in all good faith, based on the information supplied by the agent. However it is the responsibility of The Client to establish the suitability of The Property for his/her party's needs and to ask for any information that he/she deems relevant prior to booking.  

4)    To reserve the property the client must, together with the initial non-refundable deposit (£200 per week booked).  Following receipt of the completed booking form and clearing the deposit, the agent, will send a confirmation invoice.  This is the formal acceptance of the booking.

5)    The balance of the rental, together with the security deposit (see clause 7) is payable not less than 10 weeks prior to the commencement of the rental period.  If payment is not received by the due date, the agent reserves the right to give notice, in writing, that the reservation is cancelled. The client will remain liable to pay the balance of the rental unless we are able to re-let the Property. In this event, clause 8 of these Booking Conditions will apply.  Reservations made within 10 weeks of the start of the rental period require payment in full at the time of booking.

6)    Any chargeable expenses arising during the rental period (eg: linen hire, telephone charges, heating supplement, cleaning supplement, residence tax) should be settled locally with The agent before departure.

7)    A Security deposit of £300 is required for each rental period to cover possible damage to The Property or its contents or in the event of the property not being thoroughly cleaned prior to departure, or in the event of chargeable expenses not being paid.  
       However, the sum reserved by this clause shall not limit the Client's liability to the agent.  The agent will account to the Client for the security deposit and refund any balance due within the two weeks after rental period.  The amount of the Security Deposit applicable to the property is stated in the property details and these conditions.  The agent reserves the right to refuse entry to the Property in the absence of the required Security Deposit.

8)    Subject to Clauses 4 and 5 above, in event of a non-insurable cancellation, refunds of balance amounts paid will be made if the agent is able to re-let the Property.  Any expenses or losses incurred in doing so will be deducted from refundable amount (booking deposit element is not refundable).  The Client is strongly advised to arrange comprehensive travel insurance policy (including cancellation cover) and have full cover for party's personal belongings, public liability etc.  Since these are not covered by the agents insurance.  It is recommended that all travellers should apply for and carry an EHIC (European
       Health Insurance card).  This recently replaced the  E111.  Apply online:- https://www.ehic.org.uk/InternetPROD/home.do6).

9)    The rental periods shall commence at 16:00 on the first day and finish at 10:00 on the last day.  The agent shall not be obliged to offer the accommodation before the time stated and the client shall not be entitled to remain in occupation after the time stated.  Late arrival times must be agreed with the agent in advance.

10)   The maximum number of people to reside in or at The Property, or to use the associated facilities, must not exceed the stated capacity unless the agent has given written permission.  Any modification to the number of residents must be notified before the start of the rental period.  The agent must be notified of any external non-resident visitors before their arrival and they may be accepted solely at the agent's discretion and according to any terms that they may wish to impose.

11)   The Client agrees to be a considerate tenant and to take good care of the property and the associated facilities and to ensure that no one in the party acts in any way which could  cause disturbance to neighbouring properties or cause risk of damage or injury and to adhere to any internal rules and regulations present at the property.  The client also will leave the Property in a clean and tidy condition at the end of the rental period.  The agents are the sole judges in this matter and they reserve the right to make a retention from the security deposit to cover any damage or additional cleaning costs if the client leaves the property in an unacceptable condition.  The option of a full cleaning service at the end of the rental period, at Properties where applicable, does not dispense The Client from leaving the property in a reasonable fit state.

12)   The Client shall report to the agent, without delay, any defects or breakdown in equipment's, plant, machinery or appliance  in the property, swimming pool or any of the facilities, in order that arrangements for repair or replacement can be made as soon as possible. No reclamation will be accepted concerning defects or shortcomings not reported at their time of discovery.

 
13)   The Client agrees to ensure the safety of his/her party at all times, in particular the safety of small children and non-swimmers around the swimming pool area (where applicable) or other water.  Whatever the pool safety equipment present, The Client must determine the suitability of the facilities for his/her party prior to booking.

14)   The agent shall not be liable to the Client:
        - for any temporary defect or stoppage in the supply of public services to the property, nor in respect of any equipment, plant, machinery or appliance in the property, garden, accommodation or swimming pool or associated facilities.
        - for the loss, damage or injury which is as a result of adverse weather conditions, riot, war, strikes or other matters beyond the Owners control. 
        - for any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the agent shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.  Under no circumstances shall the agent's  liability to the Client exceed the amount paid to the agent for the rental period.

15)   At properties where stated No pets allowed on the premises under any circumstances.  No smoking within the property.

16) The advertisement photos are indicative of the property features, and are a guide only. They shall not form part of the contract. Actual facilities may vary depending on season and other factors, some of which may be beyond the control of the agent, and its suppliers. The renter agrees to hold harmless the agent or its suppliers for any differences between the advertised features and those of the actual property.

17) E&EO..